This drive works better than it did out of the box my firmware is v04.00.00-607. I had almost all the same problems everybody else had tried almost everything that was sugested nothing worked. I got everything set up users shares ect I started to transfer my files back (movies) I have 85gb it took one hour! I set up my phone apps they work flawless thumnail generation fast the difference in the operation of this drive is night and day. I decided I was going to do a full restore on the drive (i had tried the simple system restore to-no-avail) Well it took me another two weeks to recover my data then I did the Full Restore it took about 12 hours or more to do. I was beyond frustrated so I decided to transfer all my files that took almost 2 weeks to transfer to the drive back off so I could smash the cloud with a hammer… Not really. Then I start backing up all my data to the drive approximately 250 gb mostly small files so my transfer speeds weren’t that great some times 16mbs/ all the way down to 1 kbs it never ran consistently constantly kept falling of the net work iphone app would connect sometimes and some times not. I take it out of the box set it up let it do all of the updates. Ok here’s the deal I bought my cloud about 5 months ago maybe less. I get flawless streaming over the Internet to my android and ios devices My Cloud has performed flawless since this post.
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